Back to Home
Privacy Policy
Your privacy and data security are fundamental to our mission
Last updated: December 29, 2024
Secure Data
End-to-end encryption
Transparent
Clear data practices
Your Control
Manage your data
Protected
Industry standards
Our Commitment to Your Privacy
At psychedelic.help, we understand the sensitive nature of mental health and healing journeys. Your privacy is not just important to us—it's essential to the trust and safety of our community.
Information We Collect
Personal Information
- • Name, email address, and contact information you provide
- • Profile information and preferences
- • Communication history with providers (when you choose to share)
- • Account settings and preferences
Usage Information
- • How you interact with our platform
- • Search queries and provider interactions
- • Device information and browser type
- • IP address and general location (city/state level)
How We Use Your Information
Platform Services
- • Connect you with appropriate providers
- • Improve search and matching algorithms
- • Provide customer support
- • Send important account updates
Safety & Quality
- • Verify provider credentials
- • Monitor platform safety
- • Prevent fraud and abuse
- • Maintain service quality
Information Sharing
We Never Sell Your Data
Your personal information is never sold, rented, or shared with third parties for marketing purposes.
We only share information when:
- • You explicitly consent to share with a provider
- • Required by law or legal process
- • Necessary to protect safety or prevent harm
- • With service providers who help operate our platform (under strict agreements)
Your Rights & Controls
Access & Control
- • View all data we have about you
- • Update or correct your information
- • Download your data
- • Delete your account and data
Communication Preferences
- • Opt out of marketing emails
- • Control notification settings
- • Choose what information to share
- • Manage privacy settings
Data Security
Encryption
All data encrypted in transit and at rest
Secure Infrastructure
Industry-standard security practices
Access Controls
Strict employee access policies
Contact Us About Privacy
If you have questions about this Privacy Policy or how we handle your data, we're here to help.